| |  | Here at Big Dot Of Happiness
Most orders leave our state of the art facility within 1 business day!!
We Ship Fast...
We Ship Really Fast...
We Ship Really Really Fast!
 When can I expect to receive my order?
I live in the USA want to select the "STANDARD" Shipping Rate?
Normal Standard Shipping = you'll receive in approx 1 week. You can count on us to ship your order fast! Not many things at Big Dot are "standard" we are kind of crazy around here. Crazy enough to make "standard" shipping that you receive in about 1 week! Yes We Can Do It! (Most orders leave our facility the next business day!) We know your event is IMPORTANT, and we are excited to get your order to you as quickly as possible! Our team members have even offered to lay in front of the "big brown truck" to stall him and get even more orders out, we will do whatever it takes to get you your order!!
DO YOU SHIP FAST?
I NEED my order FAST ... How much will that cost ...and can you do it?
YES & YES - BIG DOT CAN DO IT FOR YOU! We're here to help you look like the
"super star party planner!"
How long does it take to "make" my order even with personalized items on it?
TO SUM IT UP ... We're crazy about fast turnaround, even on personalized items!
If you order Monday - Order leaves our facility Tuesday!
If you order Tuesday - Order leaves our facility Wednesday!
If you order Wednesday - Order leaves our facility Thursday!
If you order Thursday - Order leaves our facility Friday!
If you order Friday - Order leaves our facility Monday!
If you order Saturday or Sunday - Order leaves our facility Tuesday!
(Saturday and Sunday are non business days, so we treat them like orders that come in on Monday, hence they go out on Tuesday).
Do you ship internationally?
We no longer deliver outside the U.S., however we can take orders from anywhere in the world for delivery within the United States. Our Big Dot fanatics have also offered to hand deliver orders internationally, and we appreciate the initiative they are taking, however it is not feasible at this time. :) We are always looking for ways to get our great products out to even more people, so please check back with us!
What shipping carrier do you use to ship?
We ship most orders via UPS or Postal Priority Mail. We have had offers from our staff to hand deliver our products (especially to the warmer climates), however we are sticking with the big brown truck and little white truck for now!
How can I check the status of my recent order?
Glad you asked.... All you do is the following 3 steps:
1. Fill in your WEB ORDER NUMBER
2. Enter the EMAIL ADDRESS you used when ordering
3. Then click SUBMIT
This will provide you with the latest updated information about the status of your order!! Then do a little dance...(go ahead, no one is looking). More than likely your order is in process and on it's way - WHOO HOO!
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